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About

A small firm that builds whole systems and stays to run them.

We are a UK software consultancy. We build the systems businesses run on, and we look after them for years afterwards. That last part is most of what makes us different.

Who we are

  1. 01

    Senior engineers, end to end

    The people you meet in the first conversation are the people who design the system, build it, put it in the cloud and answer the phone afterwards. There are no hand-offs and nobody learning on your project.

  2. 02

    A small team, across the UK

    We work remotely from an office in the UK, and we come to you when it matters: planning, workshops, go-live. Small on purpose, so the same people stay on your project for years.

  3. 03

    Relationships measured in years

    Most of the 5 organisations on this site trust us with their whole software estate, not one project, and come back to us for the next thing.

How we got here

Garman Technology was started by Ben Garman, an engineer who still writes code every week. The early work was for product companies: the software inside and around physical products, and the systems that sold and supported them. That is where the habit of taking responsibility for the whole estate comes from: when the device, the app and the back office all have to work together, one team has to understand all of it.

Over time the business software became the centre of the work, and most of the companies we work with today trust us with their platforms, portals, integrations and the running of them.

We have stayed deliberately small: a senior team, UK-based, with the people you meet in the first conversation still on the project years later.

We run on software we built

Everything that runs Garman Technology, from customers and projects to time, files, credentials and billing, is a system we designed and built for ourselves, deployed the same way we deploy for clients. We live with the consequences of our own decisions every day.

  • Customers, projects and the people on them, with access that follows project membership
  • Time recorded against projects and priced into monthly timesheets and invoices
  • Tasks, files and a shared drive that mounts in Windows Explorer
  • A self-hosted credential vault whose access mirrors the project team
  • Billing through QuickBooks, so what we invoice is what we recorded
  • Built with .NET and Angular, deployed to AWS from a CloudFormation stack that builds itself from nothing

The kind of work we do

A cross-section of recent engagements. The named ones are on the work page; the rest are described without naming the client.

  1. 01

    An AI assistant for a broadband provider’s customers

    Knows the customer’s account and service status, tells them about incidents affecting them, and hands over to a person when it should. Practical AI, measured by the calls it saves.

  2. 02

    Public APIs and portals for an industry training body

    A third-party API with published documentation, a competition portal and a help portal, alongside the reporting the organisation runs on.

  3. 03

    An ERP for a British manufacturer

    Inventory, quoting, customer service and support on one platform, replacing several tools and the gaps between them.

  4. 04

    Stock and marketplace tooling for e-commerce businesses

    Order management across marketplaces, stock control, and the console a support team uses to keep customers happy.

  5. 05

    Hardware for connected products

    Circuit boards, firmware and enclosures, from an ESP32 fan controller to an EV load-management device, and the cloud and apps they report into.

  6. 06

    CRM and sales integration

    HubSpot extensions and integrations that put the systems’ data in front of sales and support teams where they already work.

Where we are

An office in Inkberrow, Worcestershire, where the hardware gets built and clients come to plan. Most of the team works remotely from across the UK, and comes in when it matters.

The Garman Technology office in Inkberrow: a brick building with the company sign and parking out front
The Garman Technology sign lit at dusk
Inside the office: desks, screens and a 3D printer
The Garman Technology logo on the reception wall

Visit

Clients come in for planning sessions and workshops. Tell us you are coming and we will have the kettle on.

1B Priory Piece Business ParkPriory Farm LaneInkberrowWorcesterWR7 4HT

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Ben Garman

A note from Ben

I started Garman Technology because I kept seeing good businesses bend themselves around software that was never built for them.

Every system we build starts with how your team actually works: the spreadsheet everyone relies on, the phone call that happens because two systems don't talk. We build the thing that removes that friction, and then we stay to look after it.

You will always deal with the people writing the code. That is the point of working with a firm our size.

Ben GarmanFounder and lead engineer

What you can hold us to

Written down, because a procurement form will ask, and because we mean it.

  1. 01

    You own the software

    The code, the intellectual property and the cloud accounts are yours, assigned on payment. No lock-in.

  2. 02

    UK GDPR, in writing

    A data processing agreement as standard, data kept in UK or EU regions unless you ask otherwise, and audit trails in what we build.

  3. 03

    Insured and registered

    A UK limited company with professional indemnity and public liability insurance; the details are in the footer.

  4. 04

    Security controls you can point to

    We work to the Cyber Essentials controls across our own systems and the systems we run for clients, and we will answer your security questionnaire plainly.

  5. 05

    Honest advice

    If bespoke software is the wrong answer, or a packaged product would do, we tell you. We would rather lose a project than build the wrong thing.

  6. 06

    The same people

    A named lead from the first conversation to the years of support that follow, and no hand-off to a different team once the contract is signed.

The facts

What a procurement form asks for.

Registered company
Garman Technology Ltd
Based
Worcester, WR7 4HT
Clients
5 long-term relationships across retail, energy, telecoms, e-commerce and training
Data protection
UK GDPR; data processing agreement as standard; UK and EU data residency

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