WorkChahal Brands · E-commerce and marketplaces

A multi-marketplace order management platform, built to take the everyday pressure off the management team

Chahal Brands asked us to build Shopsynk, a multi-marketplace e-commerce platform covering stock and inventory, customer support and supplier purchase orders. We designed and built the whole thing.

Client
Chahal Brands
Sector
E-commerce and marketplaces
Work
SaaS platform, Marketplace integration, Web application
01

The situation

An e-commerce business selling on several marketplaces ends up running a separate back office for each one, just to keep prices, stock and listings in step. Shopsynk set out to replace them all with one.

02

What we built

We built a single interface where the team manage orders, fulfilment and returns across every marketplace they sell on, with the integrations underneath keeping each channel in step automatically.

03

What changed

A SaaS product ready for its first customers, on foundations that can take on more marketplaces as the business grows.

Inside the system

Screens shown with example data, not customer records.

Chahal Brands: sales across every marketplace
Sales across every marketplace
Chahal Brands: orders with the courier already chosen
Orders with the courier already chosen
Chahal Brands: shipping rules that pick the courier
Shipping rules that pick the courier
Chahal Brands: the ai assistant answering a buyer
The AI assistant answering a buyer
Chahal Brands: ai flow steered in plain english
AI Flow steered in plain English
Chahal Brands: purchases from suppliers received into stock
Purchases from suppliers received into stock
Chahal Brands: dropshippers with their own portal and prices
Dropshippers with their own portal and prices

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